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MC Opening Remarks & Housekeeping

Speaker(s): Conference host (LangChain)
Session: Interrupt 2026 · Day 1 (May 13) · ~10:25 AM PT
Source: in-person audio recording, transcribed locally with Whisper large-v3.

Summary​

The conference host opens Day 1 of Interrupt 2026, framing the year's theme: last year's question was whether agents work in production, and this year the answer is yes. The remarks cover logistics (agenda QR code, AMA desks, badge tap-to-exchange contacts, Wi-Fi) and thank sponsors, highlighting presenting sponsor Cisco Customer Experience. The host closes by introducing Carlos Pereira of Cisco.

Key Points​

  • Theme contrast: last year's big question was 'do agents actually work in production?'; this year the answer is yes
  • Housekeeping: agenda available via on-screen QR code, AMA desks in LangChain HQ, badges that tap together to exchange contacts and light up at five-minutes-remaining
  • Cisco Customer Experience named as presenting sponsor; Wi-Fi network 'Lanechain Interrupt'; closes by welcoming Carlos Pereira to the stage

Notable Quotes​

At Interrupt last year, the big question was, do agents actually work in production? This year, it seems the answer is yes, and they have dashboards, escalation paths, and mandatory compliance to fight it.

Full Transcript​

Show the full timestamped transcript (auto-generated; lightly cleaned)
[00:00] Good morning everyone and welcome to day one of Interrupt 2026. At Interrupt last year, the big
question was, do agents actually work in production? This year, it seems the answer is yes, and they
have dashboards, escalation paths, and

[00:32] mandatory compliance to fight it. We're excited to kick things off and can't wait for an incredible
day ahead. Before we get started, I have a few quick housekeeping reminders to help make the
experience seamless for everyone. First, today's full agenda is available via the QR code on the
screen. Be sure to scan it to follow along and plan for your session. Thank you to all our amazing
speakers. We have an incredible lineup ahead and we're thrilled to have you here with us today.

[01:05] Select speakers will be available for Q&A following this session at the Ask Me Anything desks in
Lanechain HQ. We also want to extend a huge thank you to our presenting sponsor, Cisco Customer
Experience. I've personally had the chance to work closely together with this team and they're doing
great work. They're doing big things around building customer experience. Be sure to visit them on
Michigan Street and stay tuned for Carlos' presentation later this morning coming up next.

[01:37] Also, thank you to all our sponsors. Make sure to check out their demos at the booth over the next
few days. A quick reminder about badges. And for those of you who didn't get them, please remember
to go and grab them at the registration desk at break. You can tap these badges to get them. Tap
these badges together with one another to instantly exchange contact information and all of your
connections will be shared with you after the event. Your badge will also light up when there are
five minutes remaining in a break and before

[02:08] your free rehearsal and workshop session. You'll be able to start making your way back to the stage
or to your workshop. For Wi-Fi access, the network is Lanechain Interrupt and the password is
Incentivability. Thank you. And finally, for everybody's safety and comfort, please keep backpacks
and personal items tucked under the desk or under your seat for fun so that the aisles are made
clear. That's all from me. Let's get everyone started.

[02:39] Please join me in welcoming Carlos Pereira from Cisco Customer Experience to the stage.