4 docs tagged with "cisco"

Carlos Pereira, Cisco Fellow and Chief Architect for Customer Experience, recounts how Cisco evolved its agent system over the past year from a chatbot foundation into a 'team…

Only the closing seconds of the Day 2 keynote were captured, in which the speaker invites attendees to try a newly added free model that is open source and powered by LangChai…

The conference host opens Day 1 of Interrupt 2026, framing the year's theme: last year's question was whether agents work in production, and this year the answer is yes.

Carlos Pereira (Cisco) follows up on his Day 1 talk to show how Cisco observes and tests its customer-experience agents at production scale, across both a renewals team and te…