The AI Governance Wave MSPs Can't Afford to Ignore
Just like the evolution of Cloud and Hybrid many years ago, AI is changing the architecture of IT Infrastructure, expanding the edge, and blurring the lines of what MSPs take ownership of for their clients. While AI technology still feels abstract to many, those responsible must apply the same controls across the stack — in terms of security and data governance — that we always have.
It pains me when I hear about AI training programs that focus on educating employees how to avoid uploading sensitive material. While awareness training shows good intention, it's insufficient without architectural changes. Business Email Compromise hasn't been eliminated — it's evolving. We've spent so much time, money, and energy establishing security standards. So why are we treating AI differently?
While this message may sound like harsh criticism, I do live in the real world. I understand these are not easy problems to address. But the regulatory landscape isn't waiting for us to figure it out.