3 posts tagged with "Automation"

There's no shortage of AI hype in the MSP space. Every vendor has an AI story. Every conference has an AI track. But when you sit down with MSPs who are actually using this stuff in production — not demoing it, not piloting it, using it — the playbook looks very different from the marketing slides.

Here's what's working, what's not, and where the highest-leverage opportunities are right now.

N-able recently announced Cat-MIP, a groundbreaking initiative to standardize terminology for AI automation across the cybersecurity and IT management landscape. This is particularly relevant for anyone working with AI agents and Model Context Protocol (MCP) servers.