How Lyft Builds Evals That Actually Matter in Production – Nick Ung
Nick Ung, who leads data science for safety and customer care at Lyft, explains how his team builds evals for AI Assist, Lyft's customer care AI agent product.
Nick Ung, who leads data science for safety and customer care at Lyft, explains how his team builds evals for AI Assist, Lyft's customer care AI agent product.